My car has a recall what should I do?
The safety of our customers and the health and reliability of our vehicles are top priorities. We monitor all active recalls associated with our vehicles. When we receive information that requires action to resolve a recall, we will notify you via email and/or text.
Once you have been notified of a recall, you will need to make an appointment at your nearest dealer to have the work completed. There is no charge to resolve recalls and you can make the appointment for a time that works best for you. Once the recall is complete, email a copy of the paperwork to service@drivego.com. All recalls need to be completed within thirty (30) days of being notified by GO (subject to parts availability by the manufacturer). More urgent recalls will be noted as such in our initial contact with you.
Once you have been notified of a recall, you will need to make an appointment at your nearest dealer to have the work completed. There is no charge to resolve recalls and you can make the appointment for a time that works best for you. Once the recall is complete, email a copy of the paperwork to service@drivego.com. All recalls need to be completed within thirty (30) days of being notified by GO (subject to parts availability by the manufacturer). More urgent recalls will be noted as such in our initial contact with you.